About Integrated Emergency Response
iER is an AWARD-WINNING FREE-to-use emergency response app, available on all major smartphone operating systems. It connects users to a national network of emergency and security personnel who can assist in the event of...
iER is an AWARD-WINNING FREE-to-use emergency response app, available on all major smartphone operating systems. It connects users to a national network of emergency and security personnel who can assist in the event of any emergency, 24 hours a day, 7 days a week - direct to your location. In addition to emergency response, the iER App now includes a dedicated Infrastructure Reporting tool, giving users a quick and simple way to report service delivery and safety issues in their communities. Every report is logged and directed to the relevant municipal department, helping ensure problems receive attention as quickly as possible. The iER app is accessible to all South Africans and international travellers. Please note that emergency response services are limited to within the borders of South Africa. International travellers can pre-download the iER app before arriving in South Africa for seamless access to emergency assistance. A mobile internet connection and location services are required to send emergency alerts and infrastructure reports within South Africa. WHY CHOOSE IER? FREE TO USE Download and use the iER app at no cost - with no in-app purchases or adverts. EMERGENCY & COMMUNITY SUPPORT From life-threatening emergencies to infrastructure issues, iER helps get the right assistance to the right place. LOCATION & MEDIA SHARING Share your GEO location, photos, and voice notes to support faster, more accurate responses. Visit www.ier.co.za for more info.
Version History Bug Fixes 34.0.134 4d ago Bug Fixes 34.0.127 May 28 Location Prompt Battery Saver Prompt 34.0.125 May 18 Safety Squad Account Delete Button on Profile Fix duplicate emergency cases being created when a user taps multiple times on the alert 34.0.113 Apr 28 Improved address selection with drag and drop Improved case closing experience Improved emergency tab behaviour Updated SA number formatting on login Improved home screen refresh behavior App access without location enabled Improved images and descriptions to infrastructure alerts New “Other” option for anonymous reporting 34.0.89 Mar 27 Added new fields to Infrastructure Reporting 34.0.73 Feb 26 Fixed login issue 34.0.46 Jan 14 Bug fix for Panic Widget Delayed alert activation 34.0.44 Jan 9 • NEW Infrastructure Reporting tool – report infrastructure issues directly from the app • Fresh, modern interface for easier navigation • Secure login using your mobile number and one-time PIN (OTP) • Improved alert options for faster access • 1-on-1 in-app chat with our 24/7 contact centre 34.0.24 12/24/2025 Registration Bug Fixes 34.0.23 12/19/2025 New user bug fix 34.0.22 12/18/2025 Bug Fixes 34.0.21 12/16/2025 Bug Fixes 34.0.19 12/15/2025 Bug Fixes 34.0.15 12/10/2025 Added Panic Widget 34.0.12 12/03/2025 Infrastructure Reporting 34.0.8 12/02/2025 Support for 075 numbers 33 05/22/2025 Fixed a registration issue and updated Maps version 32 04/04/2025 Fix for users with an older version who upgraded to the latest version 31 02/26/2025 OTP process improved 24 06/18/2024 Bug fixes 23 05/02/2024 This update brings minor UI improvements and a new onboarding experience to streamline your start with us. Enjoy the smoother journey! 22 03/13/2024 Fresh NEW interface. Login with your cell phone number and a temporary one-time pin (OTP). Keep Personal Information up to date. Store Medical Information for emergencies. Improved Alert options for faster access. Silent Alerts to protect you when you’re in danger. A track record of alerts. Share location with iER or any of your requested emergency contacts. Chat 1-on-1 with our 24/7 contact centre using in-app chat. Push notifications for agents to contact you quickly, without any delays. 21 10/26/2023 Fix for Silent Alert Removed message showing the Agent has closed the chat when it was the user 20 09/14/2023 Fix for Silent Alerts 19 08/08/2023
Previous Versions
Here you can find the changelog of Integrated Emergency Response since it was posted on our website on 2023-12-05 10:29:55.
The latest version is 34.0.134 and it was updated on 2026-10-13 21:45:22. See below the changes in each version.
Integrated Emergency Response version 34.0.134
Updated At: 2026-10-13
Changes: Version History Bug Fixes 34.0.134 4d ago Bug Fixes 34.0.127 May 28 Location Prompt
Battery Saver Prompt 34.0.125 May 18 Safety Squad
Account Delete Button on Profile
Fix duplicate emergency cases being created when a user taps multiple times
on the alert 34.0.113 Apr 28 Improved address selection with drag and drop
Improved case closing experience
Improved emergency tab behaviour
Updated SA number formatting on login
Improved home screen refresh behavior
App access without location enabled
Improved images and descriptions to infrastructure alerts
New “Other” option for anonymous reporting 34.0.89 Mar 27 Added new fields to Infrastructure Reporting 34.0.73 Feb 26 Fixed login issue 34.0.46 Jan 14 Bug fix for Panic Widget Delayed alert activation 34.0.44 Jan 9 • NEW Infrastructure Reporting tool – report infrastructure issues directly from the app
• Fresh, modern interface for easier navigation
• Secure login using your mobile number and one-time PIN (OTP)
• Improved alert options for faster access
• 1-on-1 in-app chat with our 24/7 contact centre 34.0.24 12/24/2025 Registration Bug Fixes 34.0.23 12/19/2025 New user bug fix 34.0.22 12/18/2025 Bug Fixes 34.0.21 12/16/2025 Bug Fixes 34.0.19 12/15/2025 Bug Fixes 34.0.15 12/10/2025 Added Panic Widget 34.0.12 12/03/2025 Infrastructure Reporting 34.0.8 12/02/2025 Support for 075 numbers 33 05/22/2025 Fixed a registration issue and updated Maps version 32 04/04/2025 Fix for users with an older version who upgraded to the latest version 31 02/26/2025 OTP process improved 24 06/18/2024 Bug fixes 23 05/02/2024 This update brings minor UI improvements and a new onboarding experience to streamline your start with us. Enjoy the smoother journey! 22 03/13/2024 Fresh NEW interface.
Login with your cell phone number and a temporary one-time pin (OTP).
Keep Personal Information up to date.
Store Medical Information for emergencies.
Improved Alert options for faster access.
Silent Alerts to protect you when you’re in danger.
A track record of alerts.
Share location with iER or any of your requested emergency contacts.
Chat 1-on-1 with our 24/7 contact centre using in-app chat.
Push notifications for agents to contact you quickly, without any delays. 21 10/26/2023 Fix for Silent Alert
Removed message showing the Agent has closed the chat when it was the user 20 09/14/2023 Fix for Silent Alerts 19 08/08/2023
Integrated Emergency Response version 34.0.127
Updated At: 2026-10-06
Changes: Version History Bug Fixes 34.0.127 May 28 Location Prompt
Battery Saver Prompt 34.0.125 May 18 Safety Squad
Account Delete Button on Profile
Fix duplicate emergency cases being created when a user taps multiple times
on the alert 34.0.113 Apr 28 Improved address selection with drag and drop
Improved case closing experience
Improved emergency tab behaviour
Updated SA number formatting on login
Improved home screen refresh behavior
App access without location enabled
Improved images and descriptions to infrastructure alerts
New “Other” option for anonymous reporting 34.0.89 Mar 27 Added new fields to Infrastructure Reporting 34.0.73 Feb 26 Fixed login issue 34.0.46 Jan 14 Bug fix for Panic Widget Delayed alert activation 34.0.44 Jan 9 • NEW Infrastructure Reporting tool – report infrastructure issues directly from the app
• Fresh, modern interface for easier navigation
• Secure login using your mobile number and one-time PIN (OTP)
• Improved alert options for faster access
• 1-on-1 in-app chat with our 24/7 contact centre 34.0.24 12/24/2025 Registration Bug Fixes 34.0.23 12/19/2025 New user bug fix 34.0.22 12/18/2025 Bug Fixes 34.0.21 12/16/2025 Bug Fixes 34.0.19 12/15/2025 Bug Fixes 34.0.15 12/10/2025 Added Panic Widget 34.0.12 12/03/2025 Infrastructure Reporting 34.0.8 12/02/2025 Support for 075 numbers 33 05/22/2025 Fixed a registration issue and updated Maps version 32 04/04/2025 Fix for users with an older version who upgraded to the latest version 31 02/26/2025 OTP process improved 24 06/18/2024 Bug fixes 23 05/02/2024 This update brings minor UI improvements and a new onboarding experience to streamline your start with us. Enjoy the smoother journey! 22 03/13/2024 Fresh NEW interface.
Login with your cell phone number and a temporary one-time pin (OTP).
Keep Personal Information up to date.
Store Medical Information for emergencies.
Improved Alert options for faster access.
Silent Alerts to protect you when you’re in danger.
A track record of alerts.
Share location with iER or any of your requested emergency contacts.
Chat 1-on-1 with our 24/7 contact centre using in-app chat.
Push notifications for agents to contact you quickly, without any delays. 21 10/26/2023 Fix for Silent Alert
Removed message showing the Agent has closed the chat when it was the user 20 09/14/2023 Fix for Silent Alerts 19 08/08/2023 Panic Widget now available!
You can now delete your alert history 18 06/26/2023
Integrated Emergency Response version 34.0.127
Updated At: 2026-06-03
Changes: Version History Bug Fixes 34.0.127 5d ago Location Prompt
Battery Saver Prompt 34.0.125 May 18 Safety Squad
Account Delete Button on Profile
Fix duplicate emergency cases being created when a user taps multiple times
on the alert 34.0.113 Apr 28 Improved address selection with drag and drop
Improved case closing experience
Improved emergency tab behaviour
Updated SA number formatting on login
Improved home screen refresh behavior
App access without location enabled
Improved images and descriptions to infrastructure alerts
New “Other” option for anonymous reporting 34.0.89 Mar 27 Added new fields to Infrastructure Reporting 34.0.73 Feb 26 Fixed login issue 34.0.46 Jan 14 Bug fix for Panic Widget Delayed alert activation 34.0.44 Jan 9 • NEW Infrastructure Reporting tool – report infrastructure issues directly from the app
• Fresh, modern interface for easier navigation
• Secure login using your mobile number and one-time PIN (OTP)
• Improved alert options for faster access
• 1-on-1 in-app chat with our 24/7 contact centre 34.0.24 12/24/2025 Registration Bug Fixes 34.0.23 12/19/2025 New user bug fix 34.0.22 12/18/2025 Bug Fixes 34.0.21 12/16/2025 Bug Fixes 34.0.19 12/15/2025 Bug Fixes 34.0.15 12/10/2025 Added Panic Widget 34.0.12 12/03/2025 Infrastructure Reporting 34.0.8 12/02/2025 Support for 075 numbers 33 05/22/2025 Fixed a registration issue and updated Maps version 32 04/04/2025 Fix for users with an older version who upgraded to the latest version 31 02/26/2025 OTP process improved 24 06/18/2024 Bug fixes 23 05/02/2024 This update brings minor UI improvements and a new onboarding experience to streamline your start with us. Enjoy the smoother journey! 22 03/13/2024 Fresh NEW interface.
Login with your cell phone number and a temporary one-time pin (OTP).
Keep Personal Information up to date.
Store Medical Information for emergencies.
Improved Alert options for faster access.
Silent Alerts to protect you when you’re in danger.
A track record of alerts.
Share location with iER or any of your requested emergency contacts.
Chat 1-on-1 with our 24/7 contact centre using in-app chat.
Push notifications for agents to contact you quickly, without any delays. 21 10/26/2023 Fix for Silent Alert
Removed message showing the Agent has closed the chat when it was the user 20 09/14/2023 Fix for Silent Alerts 19 08/08/2023 Panic Widget now available!
You can now delete your alert history 18 06/26/2023
Integrated Emergency Response version 34.0.73
Updated At: 2026-02-26
Changes: Added new fields to Infrastructure Reporting
Integrated Emergency Response version 34.0.46
Updated At: 2026-01-14
Changes: Fixed login issue
Integrated Emergency Response version 33
Updated At: 2025-05-22
Changes: May 22, 2025
Version 33
Support for 075 numbers
Integrated Emergency Response version 32
Updated At: 2025-04-04
Changes: Apr 4, 2025
Version 32
Fixed a registration issue and updated Maps version
Integrated Emergency Response version 31
Updated At: 2025-02-26
Changes: Feb 26, 2025
Version 31
Fix for users with an older version who upgraded to the latest version
Integrated Emergency Response version 24
Updated At: 2024-06-18
Changes: Jun 18, 2024
Version 24
OTP process improved
Integrated Emergency Response version 23
Updated At: 2024-05-02
Changes: May 2, 2024
Version 23
Bug fixes
Disclaimer
Official App Store Link
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